Week 3 - Product Review
WhatsApp AI Chatbot: Retrieval Is the New Dialogue Tree
A product-shaped sequel to the chatbot retrospective, comparing classic adventure-game dialogue trees with RAG systems.
Abstract: Old dialogue trees made conversation explicit: choose line, receive answer, unlock path. RAG makes the tree latent: retrieve context, compose answer, manage uncertainty. The article explains why constraints still matter. Good AI UX is not infinite freedom; it is a believable path through a domain.
LinkedIn angle
Explain RAG without hype by using a cultural metaphor that engineers, gamers, and product people can share.